May 2, 2026 5 min read Blog

Earn-out in IT deals: how to structure to avoid post-closing conflicts

In the current M&A landscape, earn-out provisions are present in approximately 30-40% of all technology transactions, a notable increase from pre-2020 levels. This trend reflects a widening valuation gap between buyers and sellers, often driven by market volatility or differing growth projections, particularly within the SaaS and specialized IT services sectors. For shareholders seeking an exit, understanding the mechanics and potential pitfalls of earn-outs is crucial for realizing the full enterprise value of their company and avoiding protracted post-closing disputes.

The strategic rationale for earn-outs in IT M&A

Earn-outs serve as a bridge in valuation discrepancies, allowing buyers to mitigate risk by tying a portion of the purchase price to the future performance of the acquired entity. For sellers, they offer the potential for a higher overall consideration, especially when current market multiples may not fully reflect the anticipated future growth or synergistic value of their technology assets. This is particularly relevant in IT, where growth trajectories can be steep but also subject to rapid market shifts or integration challenges. Intecracy Ventures frequently advises shareholders on how to position their growth narrative to maximize the earn-out potential while minimizing associated risks.

Key metrics and performance targets

The selection of appropriate performance metrics is paramount. In IT deals, these typically revolve around financial performance, operational milestones, or a combination thereof. Ambiguity here is a primary source of conflict.

  • Revenue-based metrics: ARR (Annual Recurring Revenue) or MRR (Monthly Recurring Revenue) are common for SaaS companies. Gross revenue, net revenue, or bookings can also be used. Precision in definitions (e.g., how to treat cancellations, upsells, or non-recurring professional services) is critical.
  • Profitability-based metrics: EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) or net income. These are more susceptible to buyer-side influence post-acquisition through allocation of corporate overheads or changes in operational strategy. Clear accounting methodologies and carve-out provisions are essential.
  • Operational milestones: Customer retention rates, successful product launches, completion of specific development phases, or achieving certain user adoption numbers. These are often more objective but require extremely detailed definitions and verifiable evidence thresholds.

A table illustrating common metrics and their implications:

Metric Type Pros for Seller Cons for Seller Buyer Influence Risk
ARR/MRR (SaaS) Directly tied to core business growth Can be impacted by buyer’s sales strategy changes Medium (pricing, sales focus)
EBITDA Reflects overall business health Highly susceptible to allocation of corporate overheads, synergy capture High (cost allocation, operational decisions)
Customer Retention Clear indicator of product value Can be influenced by buyer’s support/product changes Medium (customer service, product roadmap)
Product Milestones Objective, if well-defined Requires explicit definitions of ‘completion’ and ‘success’ Low (if milestones are specific and measurable)

Structuring control and operational covenants

Post-closing control is a primary area of contention. Shareholders selling a majority stake typically cede operational control, yet their earn-out depends on the acquired entity’s performance. This creates a fundamental conflict of interest if not explicitly addressed in the purchase agreement. Key considerations include:

  • Covenants to operate: Buyers should commit to operating the acquired business in a manner consistent with past practices or to achieve the earn-out targets. This can include maintaining headcount, marketing spend, R&D budget, or specific sales efforts.
  • Information rights: Sellers should retain robust information rights, including access to financial records, management reports, and operational data relevant to the earn-out calculation.
  • Anti-dilution/anti-diversion clauses: Provisions preventing the buyer from diverting key customers, employees, or intellectual property away from the acquired business unit to another part of their organization, or from changing product pricing strategies that negatively impact the earn-out.
  • Integration scope: Clearly define the extent and timing of integration. Overly aggressive or poorly executed integration can disrupt performance and jeopardize earn-out achievement.
  • Dispute resolution mechanisms: An independent expert (e.g., an accounting firm) should be designated to resolve disputes over earn-out calculations, rather than resorting to costly litigation.
Expert comment

In my experience, successful IT earn-outs hinge on clearly defined, measurable KPIs tied to operational performance, not broad market metrics. We've seen deals incorporating a minimum 15% annual revenue growth target avoid disputes, whereas those with vague objectives frequently led to claims.

Yuriy Syvytsky
Yuriy Syvytsky Partner at Intecracy Ventures, Member of the Supervisory Board, Intecracy Group

Duration, caps, and payment terms

The earn-out period typically ranges from 1 to 3 years. Longer periods introduce more uncertainty and make it harder to attribute performance solely to the acquired business. Shorter periods may not capture the full growth potential. Caps on earn-out payments are common, providing buyers with certainty on their maximum outlay, while floors can be negotiated to guarantee a minimum additional payment if certain thresholds are met.

Payment terms should also be clear: quarterly, semi-annual, or annual payments? Cash or equity? What happens if the buyer sells the acquired business during the earn-out period? These are all critical points that need explicit articulation in the definitive agreement. Intecracy Ventures, through its M&A advisory services, focuses heavily on these granular contractual details during deal preparation, ensuring shareholder interests are protected.

Successfully navigating an earn-out in an IT M&A transaction requires meticulous planning and precise contractual drafting. For shareholders, the focus must be on ensuring that the earn-out structure provides clear, measurable targets, limits buyer discretion that could impair performance, and establishes robust mechanisms for dispute resolution. A well-structured earn-out can indeed bridge valuation gaps, but a poorly defined one almost guarantees post-closing conflict and value erosion. Engage advisors early to define these terms rigorously, protecting the capital event for all parties.